terms & Conditions
Chic + Swell Event Designers
Last updated: April 21, 2026
VALIDITY
- This proposal will be honoured for ten (10) business days from the preparation date. If written acceptance is not received by the specified deadline, Chic + Swell Event Designers reserves the right to review, cancel, and/or amend any and all fees, components, and/or terms and conditions defined herein.
- All components are subject to availability, and prices are subject to change at the discretion of Chic + Swell Event Designers.
FEES
- Fees are subject to all applicable federal and provincial taxes at the time of delivery of services (including HST where applicable).
- Fees are based on event components as included in this proposal. Any additions or amendments to any component, or any change in event date, may affect fees charged.
- Fees are approximate and may change upon final scheduling and confirmation of event components, responsibilities, and chargeables.
DEPOSIT & PAYMENT
- A non-refundable deposit of fifty percent (50%) of the estimated total is due upon receipt of invoice and serves as confirmation of the booking.
- The remaining balance is due no later than three (3) business days prior to the event date. Failure to remit the remaining balance may affect the delivery of services and items ordered.
- Reasonable adjustments may be made to the order up to seven (7) days prior to the event date. After that point, the items and quantities shall remain firm. Specialty or prepaid items may not be adjusted at any time following order confirmation.
EXPENSES
- Rider, hospitality requirements, and related fees are not included in this proposal and will be confirmed upon final scheduling. The Client shall arrange for and bear the cost of all performer requirements including, but not limited to: transportation, accommodation, change rooms, washrooms, mirrors, and refreshments.
- The Client shall supply meals for all performers and/or technical staff present on site for four (4) or more hours.
- The Client is responsible for applicable accommodation, travel, per diem, and location expenses for all event staff.
- The Client will bear any installation costs at the venue including, but not limited to: electrical hook-ups and power requirements, hydraulic lifts, piano tuning, elevator/technical staff, tables, skirting, stage platforms, and/or risers.
- The Client is responsible for procuring all risk management and legal requirements including, but not limited to: security, special permits, licensing, and fire marshals, and will bear the cost of same.
- Unless specifically identified as ‘giveaways’ in this proposal, all items used for the event remain the property of Chic + Swell Event Designers. Damage to or removal of event items will result in the Client being invoiced for full replacement charges, due upon receipt.
CANCELLATION
In the event that the Client cancels the event or this agreement for any reason on or before ten (10) business days of the event date, the deposit (50% of fees) shall not be refunded. If cancellation occurs within ten (10) business days of the event date, the Client is further obliged to pay the full amount of remaining fees owing.
FORCE MAJEURE
Notwithstanding the above, in the event that the event is cancelled, postponed, or otherwise unable to take place due to circumstances beyond the reasonable control of the Client — including but not limited to government order or regulation, shutdown, disaster, strike, war, flood, tornado, earthquake, or any other act of God — the Client shall be entitled to reschedule the services under this agreement. Any fees paid (including the deposit) will be applied as a credit toward the rescheduled event, minus any expenses already properly incurred by Chic + Swell Event Designers. No cash refunds will be issued under Force Majeure circumstances.
INTELLECTUAL PROPERTY & CONFIDENTIALITY
- This proposal contains proprietary information. No part may be copied, reproduced, transcribed, translated, or used in any form without the prior written consent of Chic + Swell Event Designers.
- All information contained herein remains the property of Chic + Swell Event Designers and is privileged and confidential, intended solely for the Client to whom it is presented.
- Themes, ideas, and creative components presented are the intellectual property of Chic + Swell Event Designers and may not be used for this event or any other event without prior written consent.
PHOTOGRAPHY & PORTFOLIO RIGHTS
Chic + Swell Event Designers reserves the right to photograph events it designs and produces for the purpose of portfolio documentation and marketing use (including website, social media, and promotional materials). No personally identifiable client information will be published without consent. Clients who wish to opt out of photography use must notify Chic + Swell Event Designers in writing prior to the event date.
OTHER
- Any photos, images, renderings, and/or drawings used in this proposal are samples of the theme only and should not be interpreted as exact representations of deliverables.
- This agreement may not be amended except in writing, executed by both parties.
- The Client agrees to the receiving, signing, and returning of digital or facsimiled copies of this proposal, agreement, and any amendments as needed for legal and binding acceptance.
PRIVACY
Personal information collected in connection with this agreement is used solely to administer and fulfill event services. Chic + Swell Event Designers is committed to protecting your privacy in accordance with applicable Canadian privacy legislation. For full details, please refer to our Privacy Policy at chicandswell.com.
GOVERNING LAW
This agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising from or related to this agreement will be resolved in the courts of the Province of Ontario.